Privacy & Data Protection

Your Privacy Matters at 399bet APK

We know that handing over personal information to any platform takes trust. This Privacy Policy explains exactly what data 399bet apk collects from Bangladesh players, why we collect it, how we use it, and the rights you have over your own information. No jargon, no hidden clauses.

Last updated: January 2025

How 399bet APK Protects Your Data

Six commitments we make to every player on the 399bet apk platform

256-Bit SSL Encryption

Every piece of data you send to 399bet apk — from your login credentials to your payment details — is encrypted using 256-bit SSL. This is the same standard used by major banks. Your information cannot be intercepted in transit.

We Never Sell Your Data

399bet apk does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used only to operate your account, process payments, and improve your experience on the platform.

Secure Data Storage

Your personal data is stored on secure servers with restricted access. Only authorised 399bet apk staff who need the data to do their job can access it. We conduct regular security audits to ensure our storage systems remain protected.

You Control Your Data

You have the right to access, correct, or delete your personal data held by 399bet apk at any time. Submit a request through our support team and we will respond within 30 days. Your data belongs to you.

Opt Out of Marketing

If you don't want to receive promotional emails or SMS messages from 399bet apk, you can opt out at any time through your account settings or by contacting support. Opting out of marketing does not affect your ability to use the platform.

Minimal Data Collection

399bet apk only collects the data we actually need. We don't ask for information that isn't relevant to running your account or complying with our legal obligations. If we don't need it, we don't collect it.

About This Policy

This Privacy Policy applies to all users of the 399bet apk platform, including the website at 399bet-apk.org and the 399bet apk Android application. By using our platform, you agree to the collection and use of your data as described here. If you have questions, contact us before registering.

1. Who We Are

399bet apk is an online gaming platform operated for players in Bangladesh. We are the data controller responsible for the personal information you provide when you register, deposit, play, or contact us through any channel on the 399bet apk platform.

When this Privacy Policy refers to "399bet apk", "we ", "us", or "our", it means the 399bet apk platform and the team behind it. If you have any questions about how we handle your data, you can reach us at [email protected] at any time.

Plain English

399bet apk is responsible for your data. We decide what we collect, why we collect it, and how long we keep it. If you want to know anything about your data, just ask us directly.

2. Data We Collect

399bet apk collects personal data in three main ways: information you give us directly, information generated automatically when you use the platform, and information we receive from payment providers when you make a deposit or withdrawal.

Category Examples Source
Identity Data Full name, date of birth, national ID number You provide this during registration or verification
Contact Data Phone number, email address You provide this during registration
Financial Data bKash / Nagad / Rocket account number, transaction history You and your payment provider
Technical Data IP address, device type, browser, operating system Collected automatically when you use the platform
Usage Data Games played, bets placed, session duration, login times Collected automatically on the 399bet apk platform
Communications Data Support chat transcripts, emails, feedback Generated when you contact our support team

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless it is directly relevant to a responsible gaming request you have made.

Payment Data Note

399bet apk does not store your full bKash, Nagad, or Rocket PIN. Payment authentication happens directly through the payment provider's own secure system. We only receive confirmation that a transaction was completed and the associated reference number.

3. How We Use Your Data

399bet apk uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. Here is a clear breakdown of what we use your data for:

  • Account management: Creating and maintaining your 399bet apk account, verifying your identity, and keeping your account secure.
  • Payment processing: Processing your deposits and withdrawals via bKash, Nagad, and Rocket, and maintaining accurate transaction records.
  • Legal compliance: Meeting our obligations under anti-money laundering (AML) regulations and know-your-customer (KYC) requirements.
  • Customer support: Responding to your queries, resolving disputes, and improving the quality of our support service.
  • Platform improvement: Analysing usage patterns to fix bugs, improve game performance, and develop new features on 399bet apk.
  • Responsible gaming: Monitoring for signs of problem gambling and enforcing self-exclusion or deposit limit requests.
  • Marketing communications: Sending you information about promotions and bonuses on 399bet apk — only if you have opted in to receive them.
  • Fraud prevention: Detecting and preventing fraudulent activity, bonus abuse, and unauthorised account access.

We do not use your data for any purpose that is incompatible with the purposes listed above. If we ever want to use your data for a new purpose, we will notify you and, where required, ask for your consent before doing so.

4. Legal Basis for Processing

Every time 399bet apk processes your personal data, we do so on one of the following legal grounds:

  • Contract performance: Processing is necessary to provide you with the 399bet apk service you signed up for — including account management, game access, and payment processing.
  • Legal obligation: We are required by law to collect and retain certain data for AML compliance, KYC verification, and financial record-keeping.
  • Legitimate interests: We process some data — such as technical and usage data — to keep the platform secure, prevent fraud, and improve the service. We always balance this against your privacy rights.
  • Consent: For marketing communications, we rely on your explicit consent. You can withdraw this consent at any time through your account settings or by contacting support.
Your Consent

Where we rely on your consent to process data — such as for marketing emails — you can withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing that happened before you withdrew it.

5. Data Sharing

399bet apk does not sell your personal data. We share your data only in the following limited circumstances, and only to the extent necessary for each purpose:

  • Payment providers: bKash, Nagad, and Rocket receive the minimum data necessary to process your transactions. These providers have their own privacy policies and security standards.
  • Identity verification services: We may share identity documents with third-party KYC verification providers to confirm your age and identity as required by our compliance obligations.
  • Technology providers: We use third-party services for hosting, analytics, and customer support tools. These providers process data on our behalf and are contractually bound to keep it secure and use it only for the purposes we specify.
  • Legal authorities: We may disclose your data to law enforcement or regulatory authorities if required to do so by law, or if we believe disclosure is necessary to prevent fraud or protect the rights of 399bet apk or other players.

All third parties who receive your data from 399bet apk are required to handle it in accordance with applicable data protection laws and our data processing agreements. We do not allow them to use your data for their own marketing purposes.

No Third-Party Marketing

Your data is never shared with advertisers or marketing companies. 399bet apk does not monetise your personal information in any way.

6. Cookies and Tracking

The 399bet apk website uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. A cookie is a small text file stored on your device when you visit a website.

We use the following types of cookies on 399bet apk:

  • Essential cookies: These are required for the platform to function. They keep you logged in, remember your session, and enable core features. You cannot opt out of essential cookies without stopping use of the platform.
  • Analytics cookies: These help us understand how players navigate 399bet apk — which pages are visited most, where players drop off, and how long sessions last. This data is aggregated and anonymised.
  • Preference cookies: These remember your settings, such as your preferred language or display options, so you don't have to set them every time you visit.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the 399bet apk platform. The 399bet apk Android app uses similar device-level identifiers for session management and analytics.

7. Data Retention

399bet apk retains your personal data for as long as your account is active and for a period after account closure as required by our legal and regulatory obligations. The specific retention periods we apply are:

  • Account and identity data: Retained for the duration of your account plus 5 years after closure, as required for AML compliance.
  • Financial transaction records: Retained for 7 years from the date of each transaction in accordance with financial record-keeping requirements.
  • Support communications: Retained for 2 years from the date of the last interaction, unless the communication relates to a dispute that is still open.
  • Technical and usage data: Retained for 12 months on a rolling basis, after which it is anonymised or deleted.
  • Marketing consent records: Retained for as long as you remain opted in, plus 3 years after you opt out as evidence of your consent history.

When data is no longer needed and the retention period has expired, 399bet apk deletes or anonymises it securely. We do not keep data "just in case" — if there is no legitimate reason to hold it, we remove it.

8. Your Rights

As a player on 399bet apk, you have the following rights over your personal data. You can exercise any of these rights by contacting our support team at [email protected].

01
Right of Access

Request a copy of all personal data 399bet apk holds about you. We will provide this within 30 days.

02
Right to Rectification

Ask us to correct any inaccurate or incomplete data we hold about you on 399bet apk.

03
Right to Erasure

Request deletion of your personal data where there is no longer a legal reason for us to hold it.

04
Right to Restriction

Ask us to pause processing of your data while a dispute or correction request is being resolved.

05
Right to Portability

Receive your data in a structured, machine-readable format so you can transfer it to another service.

06
Right to Object

Object to processing based on legitimate interests, including profiling for marketing purposes.

How to Submit a Request

Email [email protected] with the subject line "Data Rights Request" and describe what you need. We will acknowledge your request within 3 business days and respond in full within 30 days.

9. Children's Privacy

399bet apk is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on 399bet apk, please contact us immediately at [email protected].

Upon receiving a report of a potential underage account, 399bet apk will investigate promptly. If the account is confirmed to belong to a minor, we will close it immediately, delete all associated personal data, and return any deposited funds to the payment source used.

We use age verification checks during registration and reserve the right to request additional proof of age at any time. Protecting minors from online gambling is a responsibility we take seriously on the 399bet apk platform.

10. Security Measures

399bet apk implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

  • 256-bit SSL/TLS encryption for all data transmitted between your device and the 399bet apk platform
  • Encrypted storage of sensitive data including identity documents and financial records
  • Role-based access controls ensuring only authorised staff can access personal data
  • Regular security audits and penetration testing of our systems
  • Two-factor authentication options for player accounts
  • Automated monitoring for suspicious login attempts and unusual account activity
  • Staff training on data protection and security best practices

While we take every reasonable precaution to protect your data, no online platform can guarantee 100% security. If you suspect that your 399bet apk account has been compromised, contact our support team immediately so we can take action to secure it.

Data Breach Response

In the unlikely event of a data breach that affects your personal information, 399bet apk will notify you promptly and take immediate steps to contain the breach and prevent further exposure.

11. Changes to This Policy

399bet apk may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "last updated" date at the top of this page and notify registered players via email.

If the changes are material — meaning they significantly affect how we use your data or your rights — we will provide more prominent notice and, where required by law, ask for your consent before the changes take effect.

We encourage you to review this Privacy Policy periodically. Continued use of 399bet apk after an updated policy has been published constitutes your acceptance of the changes. If you do not agree with the updated policy, you should stop using the platform and contact us to close your account.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 399bet apk handles your personal data, please get in touch with us. We are committed to resolving any privacy concerns promptly and transparently.

  • Email: [email protected]
  • Subject line: "Privacy Policy Query" or "Data Rights Request"
  • Live Chat: Available 24/7 inside the 399bet apk app and website
  • FAQ: Visit our FAQ page for answers to common questions

You can also find more information about how we handle responsible gaming data on our Responsible Gaming page. For the full rules governing your use of the platform, see our Terms and Conditions.

Play with Confidence on 399bet APK

Your data is safe with us. Now that you know exactly how 399bet apk handles your privacy, take the next step — register your account, download the APK, or log in and start playing today.